Terms of service

Welcome to Sane Originals, operated by Trishla Knitwears, located at, 2294, sunder nagar, Ludhiana, India-141007. By using this website, you agree to be bound by the following Terms and Conditions. Please read them carefully before accessing or using any services offered by us.

1. General
1.1. These Terms apply to all users of the website including without limitation users who are browsers, vendors, customers, merchants, or contributors of content.
1.2. By accessing or using our website, you agree to comply with these Terms and Conditions, along with our Privacy Policy and Return Policy.
1.3. We reserve the right to update, change or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes.

2. Eligibility
2.1. You must be at least 18 years of age to use this website. If you are under 18, you may use the site only under the supervision of a parent or guardian.
2.2. You affirm that any personal data you provide is accurate and complete.

3. Products and Services
3.1. All products listed are subject to availability. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.
3.2. We strive to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your computer or mobile display will be accurate.

4. Pricing and Payment
4.1. All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
4.2. We reserve the right to modify prices without prior notice.
4.3. Payment can be made via secure payment gateways such as UPI, Credit/Debit Cards, Net Banking, or Cash on Delivery (COD), where applicable.

5. Shipping and Delivery
5.1. We aim to dispatch all orders within 1-2 business days. Delivery timelines may vary depending on your location.
5.2. Shipping charges, if any, will be indicated at checkout.
5.3. We are not responsible for delays caused by third-party logistics providers or due to force majeure events.

6. Returns, Exchanges, and Cancellations
6.1. Returns are accepted within [X] days of delivery, subject to our [Return Policy].
6.2. Products must be unused, unwashed, and in original condition with tags intact.
6.3. Refunds, if applicable, will be processed within 3-7 working days of receiving the returned product.
6.4. Certain items (e.g., innerwear, custom orders) are non-returnable.

7. Intellectual Property
7.1. All content on this website, including but not limited to logos, images, text, product designs, and software, is the property of Sane Originals or its content suppliers.
7.2. Any unauthorized use, reproduction, or redistribution is strictly prohibited and may violate copyright, trademark, and/or other applicable laws in India.

8. User Conduct
8.1. You agree not to use the website for any unlawful purpose or in violation of any applicable laws.
8.2. You may not use the site to distribute or post any defamatory, offensive, or otherwise objectionable content.

9. Privacy
9.1. Your submission of personal information through the website is governed by our Privacy Policy, which is in compliance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

10. Limitation of Liability
10.1. Sane Originals shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the website or purchase of products.
10.2. We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

11. Indemnification
You agree to indemnify, defend and hold harmless Sane Originals and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, and employees from any claim or demand, including legal fees, arising out of your breach of these Terms.

12. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts located in Ludhiana, Punjab.

13. Contact Information
If you have any questions about the Terms and Conditions, please contact us at:
📧 Email: saneoriginals@gmail.com